Shipping & Returns

We aim to deliver all orders within specified delivery times. For reasons beyond our control this may on occasions be longer. In the event you order an item which is out of stock when our website has not already informed you that the item is out of stock we will contact you by email as quickly as possible to notify you. At Vegan Power Nutrition the work we put in to developing our product reflects in customers’ satisfaction in it. However, if for any reason you are unsatisfied with our product we will refund your original purchase up to 30 days from date of purchase.

Refunds

Bottles must be returned to us in original packaging, unused and sealed. We do not offer refunds for bottles that have been opened. Once we have received and inspected your package, we will send you an email to notify you we have received your returned item. We will also notify you of our intent to refund or reject your returned items. If your return has been approved, your refund will be processed and a credit will automatically be applied to your original method of payment.

Exchanges

We will only replace the product(s) if they are defective or damaged.

Returning Your Product

To return your product(s), use the contact form on our website and message us with your refund request and also your order reference number.

You will be responsible for paying for the shipping costs for returning your items. Shipping costs are non-refundable. Once we receive a return, please allow up to 7 business days for processing.